Service and Support for FLIR Government & Defense
FLIR Systems Inc. Service Centers
Portland Service & Support
For technical questions and troubleshooting support:
Email: [email protected]
For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations:
Toll Free Service (8AM-5PM PST): 1-800-868-0639
Or email [email protected]
Boston Service and Support
For technical questions and troubleshooting support:
Email: [email protected]
For all other support and to receive a Return Material Authorization (RMA) number, contact Boston Service Operations:
Toll Free Service (8AM-5PM EST): +1-866-FLIR-911, option 1 or +1 978 901 8683, option 1
Email: [email protected]
Elkridge Service and Support
For technical questions and troubleshooting support:
Email Service:
For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations:
Email: [email protected]
Phone Service (8AM-5PM MST): +1 520 262 6910
For SkyWatch questions and troubleshooting support:
Email Service:
Phone Service (8AM-5PM MST): 520-262-6910
Pittsburgh Service Contact Information
For technical questions, troubleshooting support, Request for Quote (RFQ), Requesting a Return Material Authorization (RMA) number, contact Freeport Operations support:
Email: [email protected]
Phone: +1 724-295-2880
UK Service Contact Information
For technical questions and troubleshooting support:
Email Service:
For all other support and to receive a Return Material Authorization (RMA) number, contact UK Service Operations (8AM-5PM):
+44 (0) 1732 221234
Sweden Service Contact Information
For technical questions and troubleshooting support:
Email Service:
For all other support and to receive a Return Material Authorization (RMA) number, contact Sweden Service Operations (8AM-5PM):
Email: [email protected]
Phone: +46 (0) 8 753 25 00
Ground Based Radar Service Contact Information
For technical questions and troubleshooting support:
Email: [email protected]
For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Radars Inc. Operations (8AM-5PM EST):
+1 450-622-7557 x 33330
Middle East Service Center Contact Information
For technical questions and troubleshooting support:
Email Service: [email protected]
For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Systems - Middle East:
+971 4 802 4999 (7:00AM - 4:00PM +4 GMT)
Brazil Service Center Contact Information
For technical questions and troubleshooting support:
Email Service:
For all other support and to receive a Return Material Authorization (RMA) number, contact FLIR Systems, Inc - Brazil:
+55 15 3034-6045 (8:00AM ~ 5:00PM GMT-3)
FLIR Authorized Service Centers
FLIR Service Center - Taiwan
For technical questions and troubleshooting support:
Email Service: [email protected]
For all other support and to receive a Return Material Authorization (RMA) number, contact Taiwan Service Operations:
Kolead Aerospace Co., Ltd.
10F., No.392,Yucheng Rd., Zuoying Dist.,
Kaohsiung City 81366,
Taiwan
Phone:+886 7 558 8599
FLIR Service Center - Colombia
For all other support and to receive a Return Material Authorization (RMA) number, contact Colombia Service Operations:
Helicentro S.A.S.
KM2 Autopista Medellin
Cota
Cundinamarca
Colombia
Phone: +57 304 207 1210
Email: [email protected]
FLIR Service Center - Japan
For all other support and to receive a Return Material Authorization (RMA) number, contact Japan Service Operations:
Mitsui Bussan Aerospace Co, Ltd
Suzuyo Hamamatsu-Cho Building 1003
2-1-16 Kaigan
Minato-Ku, Tokyo 105-002
Japan
Phone: +81-3-4586-1901
Email: [email protected]
FLIR Service Center - Australia
For all other support and to receive a Return Material Authorization (RMA) number, contact Australia Service Operations:
BAE Systems Australia,
Service Centre, BLD 65,
Taranaki Road, Edinburgh Parks,
Edinburgh SA5111
Australia
Phone: +61 8 8480 8215
FLIR Service Center – S. Korea
For all other support and to receive a Return Material Authorization (RMA) number, contact S. Korea Service Operations:
Aero Peace Inc.
Gimpo Aerospace Industrial Complex
210, Cheonho-Ro, Daegot-Myeon
Gimpo -Si, Gyeonggi-Do
10050, South Korea
Phone: +82 31 999 2933
Email: [email protected]
FLIR Service Center – Turkey
For all other support and to receive a Return Material Authorization (RMA) number, contact Turkey Service Operations:
Periter Araştırma ve Teknoloji A.Ş.
Mustafa Akyol Sok. Belde Is Merk. 3/26
Pendik 34912 Istanbul
TURKEY
Phone: +90 216 290 3819
Email: [email protected]
FLIR Service Center – Germany
For all other support and to receive a Return Material Authorization (RMA) number, contact Germany Service Operations:
ESG Elektroniksystem - und Logistik - GmbH
Livry-Gargan Str. 6 82256 fuertenfeldbruck
Germany
FLIR Service Center – Spain
For all other support and to receive a Return Material Authorization (RMA) number, contact Spain Service Operations:
Indra Sistemas, S.A.
Joaquin Rodrigo 11
28300 Aranjuez
Madrid, Spain
Phone: +34 914 805 002
Email: [email protected]
Europavia S.A.
C/ Forjadores 17-19
Pol. Ind. Prado Del Espino
28660 Boadilla Del Monte
Madrid, Spain
Phone: +34 91 431 82 53
Email: [email protected]
FLIR Service Center – Italy
For all other support and to receive a Return Material Authorization (RMA) number, contact Italy Service Operations:
LEAT S.p.A.
Via di Saponara 614
00125 Acilia, Rome
Phone: +39 335234956
[email protected]
FLIR Service Center - Canada
For all other support and to receive a Return Material Authorization (RMA) number, contact Canada Service Operations:
Gastops Ltd.
#10 – 109 Williams Ave.
Dartmouth
Nova Scotia, B3B 2E3
CANADA
Phone: +1 902 434 3892
Email: [email protected]